Continuous Feedback in Bob

Bob's Feedback feature lets you share ongoing peer, manager, squad-related and BAU-related feedback, in alignment with our Feedback Compass, anytime it’s relevant. It also enables you to request feedback from anyone when you’re seeking feedback within a particular context.

By using Bob as a repository for your feedback, you’ll be able to more easily track and leverage ongoing feedback as part of your development, give your manager visibility into where you’re having an impact and where they can coach and enable you, and synthesize it into the various performance review forms.

Heads and Leads have access to the feedback of their direct and indirect reports. A follow up 1:1 discussion about the feedback (positive and constructive) is a great way to acknowledge the feedback, celebrate it if positive and also evaluate if the Doister requires any further support or enablement relating to constructive feedback. It is also important to review the feedback in the lead up to performance review cycles, considering its usually given between performance review cycles.

For a quick overview, watch this Bob Feedback Demo

Accessing the feedback dashboard

From your Bob homepage, go to Bob products (waffle menu) > Talent > Feedback.

You can also find "My feedback" listed under your quick actions for easy access.

Two ways to access the feedback feature

Two ways to access the feedback feature


Navigating the feedback dashboard

There are 3 views you'll find within the dashboard:

  • Received - feedback others have given you. As you gather feedback, you'll find a Key Takeaways panel that produces an AI summary to highlights your strengths and areas for improvement

  • You've given - all feedback you've sent to others

  • Pending - open requests in both directions

For managers: your team's feedback

  1. Go to Bob products (waffle menu) > Talent > Feedback > Peoples feedback

  2. You'll see a table of your direct and indirect reports

  3. Click a person's row to see feedback they've received (in the Received tab) or requests you've sent on their behalf (Requests you sent)

You can also request feedback on behalf of a team member from this view using Give or request feedback.

As a manager, you can only see feedback provided to your direct reports, or skip level reports.

Viewing your feedback

Go to Bob products > Talent > Feedback > My feedback.

Use the search, filters, and date range controls to narrow results in any tab.

Once you’ve received 3 or more feedback responses, you’ll get access to an AI summary that gives you an overview of strengths, opportunities, and recommended 1:1 topics and goal. Utility will vary, but it’ll be a useful way to get a snapshot of your feedback.

Feedback dashboard (which defaults to the "Received" view)

Feedback dashboard (which defaults to the "Received" view)


Giving feedback

  1. Click Give or request feedback (in the top right), then Give feedback

  2. Select who the feedback is about

  3. Write your feedback.

    • To use Bob's built-in AI writing assistant to draft your feedback, click Use AI, enter your key points, click Generate, review the draft, then Insert. Better yet, use the /give-feedback skill in DoistOS for more personalized guidance when drafting your feedback.

  4. Choose visibility

    To ensure feedback is most useful, it should be shared with the Doister and their manager. If you encounter a scenario where you feel that isn’t appropriate please talk to the People team.

    • Managers - only their direct and indirect managers see it

    • Employee and Manager - both the employee and their managers see it

    • Employee - only the employee receives it

  5. Click Send feedback

You can edit feedback within 24 hours of sending. The recipient will be notified of any edits.

Example of giving feedback

Example of giving feedback



Requesting feedback

  1. Click Give or request feedback, then Request feedback

  2. Select who you want feedback from

  3. Describe what you want them to focus on

  4. Choose visibility

    To ensure requested feedback is most useful, it should be shared with you and your manager. If you encounter a scenario where you feel that isn’t appropriate please talk to the People team.

    • Managers - only your direct and indirect managers see it

    • Employee and Manager - both you and your managers see it

    • Employee - only you receive it

  5. Click Send request

You can track and cancel outgoing requests from your Pending tab. You won't see the feedback until the person has submitted it.


Example of a feedback request

Example of a feedback request


Managing pending requests

The Pending tab shows feedback requests others have sent to you.

  1. Click Give feedback on the relevant request

  2. Write your response. You wont be able to change the visibility as this was set by the person who requested the feedback.

  3. Click Send feedback, or Dismiss to decline without submitting

"Pending" feedback requests that have been sent or received

"Pending" feedback requests that have been sent or received


Admin setup

  • Reminders: To automatically remind people about pending requests (at 7 and 14 days), go to Bob products > Talent > Feedback > Settings and toggle on Send reminders. Reminders go out by email, mobile push, and in-app.

  • AI writing assistant and summaries: Go to Bob products > System Settings > Account > Feature management > AI tools and enable Feedback: AI summaries and writing assistant.


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